Reviews & Referral Program
Refer a Friend, Get Rewarded
Love your new HVAC system from Custom Cooling & Heating? Share the comfort with friends and family, and earn rewards while you’re at it!
How It Works
If you're a past customer of CCH, you’re eligible to participate in our Referral Program. Simply refer a friend, neighbor, or family member in a single-family home within Lincoln or the surrounding areas. When they choose us for a full system replacement and the job is completed, both of you benefit!
The Rewards
You (the Referrer): Receive a $100 gift card once your referral’s installation is complete and paid in full. Your Friend (the Referred Customer): Enjoy a $100 gift card as a thank-you for choosing CCH. There’s no limit to how many people you can refer—spread the word and earn every time.
Terms & Conditions
- Open to all past customers of Custom Cooling & Heating.
- Referrals must be new customers (not already in our system).
- Only for single-family homes in Lincoln and surrounding areas.
- Gift cards are issued after installation is complete and paid in full.
- Self-referrals are not eligible.
- Program terms are subject to change or end at any time.
Fill out the form below to submit your referral.
Referral Program
What People Have to Say About Us
"Custom Cooling & Heating installed a new Daikin HVAC system after our original 30-year-old AC went out. They worked with us to get the dual fuel system we wanted while qualifying for rebates. They were on time, professional, and did high quality work. Trevor was especially great and even returned at no charge to correct a small issue. We would highly recommend Custom Cooling & Heating to anyone needing HVAC service or replacement."
- Nathanael D.
"Our technician was absolutely fantastic. Great job explaining things and super helpful all around."
- Adam H.
"Custom Cooling has done numerous jobs for us through the years—repairs, maintenance, venting, reconfigurations, and new installations. Every single time they’ve knocked it out of the park. Knowledgeable, professional, timely, and fairly priced. Simply the best in Lincoln!"
- Scott G.
"We had a new A/C and furnace installed. Custom also installed our last one 17 years ago. The technicians were professional, efficient, and respectful of our property. When finished, they explained everything including filter installation and maintenance. I highly recommend Custom Heating and Cooling."
- Ken B.
"Our furnace went out on a Saturday evening when the temperature outside was in the negative numbers. The HVAC contractor we had used for years said they could not come out for days. My wife had just come home from surgery so we really needed heat. I found Custom Cooling online and they came out immediately, diagnosed the problem, and fixed it. Considering it was a weekend and after hours, the price was reasonable. The technician was polite and professional. We will be switching to Custom Cooling."
- David E.
"Custom Cooling & Heating did an excellent job replacing our furnace and A/C. The installers were professional, fast, and friendly. The price was excellent. Thank you Custom!"
- Curtis O.
"Awesome company. Brad was great and professional installers were perfect. Highly recommend for all cooling and heating needs."
- Aaron W.
"Very helpful and professional service. Highly recommend! They replaced our furnace, fixed the air conditioner and even did a last minute chimney fix. Always polite! They have earned lifelong customers!"
- Emma G.
"Custom Cooling and Heating switched out my old AC unit and indoor coils a few days ago. They also ran new lines. The service was exceptional. The technicians were on time, professional and cleaned up the site. I could not have asked for better service from the very start of requesting a bid. Everyone I dealt with at Custom Cooling and Heating was knowledgeable and polite. I would recommend Custom Cooling and Heating to anyone looking for HVAC service."
- Michael K.
"We've used Custom Cooling and Heating on several occasions and received great service every time. The technicians were on time, friendly and did a good job. We will be using them again."
- Alex & Tiffany L.
"I would recommend Custom Cooling & Heating to anyone because of their outstanding service. They went above and beyond to do the job right and make sure I was satisfied. Best customer service I've received in a long time."
- Adam F.
"First cold day happened to be a Sunday and my furnace was on but not working. Scott kindly talked me through a couple things to try and it was back up and running. Thank you, Scott!"
- Melinda S.
"Writing online reviews is not something I usually do, but I want to share that I have been a satisfied customer of Custom Cooling and Heating for over 15 years. Their culture of customer service is evident at every stage of a project. Skilled, professional installation and excellent communication."
- Patricia F.
"We have had Custom do work for us several times, most recently installing a new heating and air system. I continue to be impressed by the professionalism of their techs. They are always kind, knowledgeable, and timely. We will continue to utilize Custom and highly recommend them to others."
- Brittany M.
"This was a great experience overall! They came within 24 hours of submitting the request for a quote and provided several options the next day. They were able to install within a couple of weeks. Trevor was great to work with and they left the house cleaner than when they came. 10/10 would recommend!"
- Samantha T.
"Called Custom Cooling & Heating Inc. after a referral from a friend. A/C had a leak and they charged it within two working days. We discussed replacing both the AC and furnace and the bid was sent in a couple of days. Agreed on a system and they installed it six days later. Entire job took six hours. They did an outstanding job and explained all the functions, settings and controls in a professional manner. Extremely satisfied with their work and equipment."
- Thomas S.
"All of the guys that came to install our AC unit and ductwork were great and very good to work with. We had a very positive experience."
- Brian S.
"Had a very good experience with Custom Cooling & Heating Inc. We were able to easily make contact with the individuals at Custom who were able to send someone over quickly to resolve our A/C issue and answer all of our questions. Really appreciate the customer service."
- Skylar G.
"Always professional and trust worthy. Good service area for people out of city limits."
- Sean H.
"Last week when the temperatures reached between 83 & 94 degrees, I discovered my air conditioning unit was not working. The same day, Custom determined I needed a new unit, in less than a week, I had a new unit. Thank you guys, your the best!!"
- Pamela R.
"Our AC unit quit working on a holiday weekend night. Called and left a message and they called back that night about 30 minutes later. Brad came out the next morning and was very professional. Good customer service goes a long way. Thank you."
- Alan H.
"They came out for a service call at the end of September and advised that if there was an issue with the cooling element, the parts would be taken care of. About 2 weeks later, we lost cold air again and they came out the next day. The gentlemen could not promise that the travel and labor would be included in that, which is fine. I received a call this afternoon that they were going to work with me regarding labor and travel. Custom Cooling & Heating, Inc. has my business going forward."
- Darion M.
"Have Custom Heating & Cooling check our heat pump and furnace each year. Very reliable, great technicians, and reasonably priced. Highly recommend!"
- Donald L.
"I made a no-heat service call and the call was answered very professionally. Scott contacted me right away and had two technicians sent out after I shared a few photos. They thoroughly checked everything, called the supply house, confirmed the part was available, picked it up, and returned to complete the repair. A very happy ending to a stressful situation."
- Tom B.
"The service provided and technicians at Custom Cooling & Heating were incredibly professional and knowledgeable. They quickly diagnosed the issue with my AC unit and provided a clear explanation of the repair needed and multiple options for a new unit. They went above and beyond and left my home clean after the job was completed. I highly recommend them for all your heating and cooling needs!"
- Kenny T.
"Custom installed my original system in 1998 when I built our home. It was a no brainer to call Brad and his crew when the furnace went down this past winter. Quick response and got our new, more efficient system installed. Just all-around good people to work with. Thanks Brad and Trevor."
- David H.
"I am extremely happy with my new furnace and air conditioner. Customer service from initial contact through estimate and installation was very professional and efficient."
- Jan L.
"They came out and looked over what units I had, old ones of course, told me what needed to be done and what should be done. After inspection of the old units they emailed bids on four different levels of comfort and the costs. They let me choose what I wanted and set up the appointment for ducts to be cleaned. The cost was exactly what they estimated. Very professional job. Very pleased with the way the AC now performs. I would definitely refer anyone to them."
- Theresa K.
"If 10 was the highest ranking one could give I would opt for a 12. They exceeded all my expectations!"
- Doug M.
"Had a need for a part a couple months ago and the owner made a personal visit to help me fix my A/C on a very hot day. Very personable and professional. Highly recommend them to all! Thank you."
- Chaz H.
"Brad and his team did a perfect job replacing our heat pump. He gave us a repair option and then multiple replacement options. He also recommended switching from a heat pump to a conventional air conditioner. This was less expensive than going with a new heat pump and should give me fewer repairs down the road. I really appreciated all the options and the great advice. The technicians were in and out in one day and cleaned everything up and left my place better than they found it. Couldn't ask for a better experience from beginning to end!"
- Jared M.
"Our heat pump failed after less than 5 years and Custom Heating and Cooling did the repairs. Knowledgeable and efficient. Tempstar covered the repairs with a no hassle guarantee. Great product! Wonderful service!"
- Wes
"Custom Cooling & Heating were very upfront and honest with all of their pricing on my new system. Their technicians who installed my system were courteous and handled themselves professionally all the way through the project. I would definitely recommend them to any of my friends and family looking for a new furnace, air conditioner or Geo-thermal heat-pump system!"
- Reginald B.

