Serving Lincoln, NE & Surrounding Areas Since 1982
Exceeding Your Expectations
Let us take the worry out of your HVAC needs so you can relax and enjoy a comfortable home all year long.
Achieve Year-Round Comfort
Improve
Air Quality
Lower Your
Energy Bills
Your Air Quality Matters
According to the American Lung Association, 90% of our time is spent indoors. Air quality is crucial to your health. Poor air quality impacts everyone, disrupts your daily life, and can even lead to health problems.
At Custom Cooling & Heating, we ensure the air you breathe indoors is as healthy as it can be. We can help you achieve consistent home comfort, bring you peace of mind and create a healthy environment for your family.
Local Expertise, Year-Round Comfort
As your trusted neighbors for over 40 years, our Lincoln-based team has the expertise to solve any cooling or heating issue.
We take the time to understand your specific needs and preferences before installing the most effective, efficient solutions.
Reclaim Your Home, Today!
1
Reach Out to Us
Request a service appointment by filling out our form or giving us a call - our crew will get out to see you as soon as possible.
2
We'll Take a Look
Our experts will walk you through your options, answer any questions, and schedule a convenient service.
3
We've Got Your Back
Experience your home as it should be, with new life breathed into it. We'll be there with local support if needed down the line.
What People Have to Say About Us
"Our furnace went out on a Saturday evening when the temperature outside was in the negative numbers. The HVAC contractor we had used for years said they could not come out for days, and my wife had just come home from surgery so we really needed heat. They came out immediately, diagnosed the problem, and fixed it. And considering it was a weekend and after hours, the price was reasonable too. And the technician was polite and professional."
- Dave E.
- Dave E.
"We will be switching from the HVAC contractor we have used for years over to Custom Cooling."
"Discussed replacing both AC and furnace. Bid was sent to me in a couple of days. Agreed on a system and they installed it 6 days later. Entire job took 6 hours. Did an outstanding job and explained all the functions, settings and controls in a professional manner. Extremely satisfied with their work and equipment."
- Thomas S.
- Thomas S.
"A/C had a leak and they charged it within two working days."
"They came out and looked over what units I had, old ones of course, told me what needed to be done, what should be done. After inspection of the old units they emailed bids on 4 different levels of comfort and the costs. They let me choose what I wanted, set up the appointment for ducts to be cleaned. The cost was exactly what they estimated. I would definitely refer anyone to them."
- Theresa K.
- Theresa K.
"Very professional job. Very pleased with the way the AC now performs."
"He gave us a repair option and then multiple replacement options. He also recommended switching from a heat pump to a conventional air conditioner. This was less expensive then going with a new heat pump and should give me less repairs down the road. I really appreciated all the options and the great advice. The technicians were in and out in one day and cleaned everything up and left my place better then they found it. Couldn't ask for a better experience from the beginning to the end!!"
- Jared M.
- Jared M.
"Custom Cooling & Heating did a perfect job replacing our heat pump."
"Custom Cooling and Heating switched out my old AC unit and indoor coils a few days ago. They also ran new lines. The service was exceptional. The technicians were on time, professional and cleaned up the site. Everyone I dealt with at Custom Cooling and heating were knowledgeable and polite. I would recommend Custom Cooling and Heating to anyone looking for HVAC service."
- Michael K.
- Michael K.
" I could not have asked for better service from the very start of requesting a bid."
"Last week when the temperatures reached between 83 & 94 degrees, I discovered my air conditioning unit was not working. The same day, Custom determined I needed a new unit, in less than a week, I had a new unit. Thank you guys, your the best!!"
- Pamela R.
- Pamela R.
"This company cares for their customers. I would recommend them to anyone!"
"Custom Cooling & Heating were very upfront and honest with all of their pricing on my new system. Their technicians who installed my system were courteous and handled themselves professionally all the way through the project. I would definitely recommend them to any of my friends and family looking for a new furnace, air conditioner or Geo-thermal heat-pump system!"
- Reginald B.
- Reginald B.
"They did a fantastic job on my new home heating and air conditioning system."
"Had a very good experience with Custom Cooling & Heating Inc. We were able to easily make contact with the individuals at Custom who were able to send someone over quickly to resolve our A/C issue and answer all of our questions. Really appreciate the customer service."
- Skylar G.
- Skylar G.
"Had a very good experience with Custom Cooling & Heating."
Read our latest articles
Your HVAC filter might seem like a small part of your heating and cooling system, but it plays a huge role in your comfort, air quality, and system efficiency. The right filter helps keep dust, allergens, and debris out of your home while protecting your HVAC equipment from unnecessary wear and tear. Choosing the wrong one, however, can restrict airflow, reduce efficiency, and even shorten the life of your system. At Custom Cooling & Heating , we help homeowners make smart choices that improve indoor comfort and protect their investment. With convenient online ordering for HVAC filters and the option to save 10% through auto delivery, maintaining your system has never been easier. Here’s how to choose the right HVAC filter for your home. 1. Understand Your Filter Size Before anything else, you need the correct size. HVAC filters come in many dimensions, and using the wrong size can allow unfiltered air to bypass the system. Your filter size is typically printed on the side of your current filter. It will look something like: 16 x 25 x 1 or 20 x 20 x 4 This represents length, width, and thickness in inches. If you’re unsure, Custom Cooling & Heating can help you identify the correct size, so you can order with confidence. 2. Learn About MERV Ratings MERV stands for Minimum Efficiency Reporting Value . This rating tells you how well a filter captures particles. The higher the MERV rating, the more particles it traps. Here’s a simple breakdown: MERV 1–4: Basic protection, captures large dust particles. MERV 5–8: Good for most homes, captures pollen, mold spores, and dust mites. MERV 9–12: Ideal for allergy sufferers, pets, and improved air quality. MERV 13+: Hospital-grade filtration, may restrict airflow if your system isn’t designed for it. For most residential systems, a MERV 8–11 filter is the sweet spot. It provides excellent air filtration without putting extra strain on your HVAC system. 3. Consider Your Home’s Needs Your household environment should guide your filter choice: Pets in the home: Choose a higher MERV rating to trap pet dander and hair. Allergies or asthma: Look for filters designed to capture allergens like pollen, mold, and dust mites. New construction or remodeling: Higher filtration helps capture fine dust particles. Smokers in the home: A stronger filter can help remove smoke particles and odors. The right filter doesn’t just protect your system, but it improves the air you breathe every day. 4. Balance Filtration and Airflow It’s tempting to go with the highest MERV rating available, but more isn’t always better. Filters that are too dense can restrict airflow, making your HVAC system work harder. This can lead to: Reduced efficiency Higher energy bills Increased wear on your equipment Potential system damage Custom Cooling & Heating recommends selecting a filter that matches your system’s capabilities while still meeting your air quality goals. 5. Choose the Right Filter Type There are several common types of HVAC filters: Fiberglass Filters: Inexpensive, basic protection, lower efficiency. Pleated Filters: Most popular option, better filtration, longer lifespan. Electrostatic Filters: Use static electricity to trap particles, washable or disposable. High-Efficiency Filters: Ideal for allergy control and improved air quality. Pleated filters are usually the best choice for most homes because they balance performance, cost, and airflow. 6. Replace Your Filter Regularly No matter how good your filter is, it won’t work if it’s clogged. A dirty filter reduces airflow, increases energy usage, and allows dust to build up in your system. General replacement guidelines: Every 1–2 months: Homes with pets or allergies Every 2–3 months: Standard households Every 3–6 months: Thicker, high-capacity filters Keeping up with filter changes is one of the easiest ways to extend the life of your HVAC system and maintain indoor comfort. 7. Take Advantage of Online Filter Ordering Custom Cooling & Heating makes it simple to get the right filters delivered right to your door. Instead of remembering to buy replacements, you can order your HVAC filters online and know you’re getting the correct size and quality for your system. Even better, when you sign up for auto delivery, you’ll save 10% on your filters while ensuring you never forget to replace them. It’s a smart, stress-free way to keep your system running efficiently all year long. Benefits of auto delivery include: Automatic shipments based on your replacement schedule No last-minute trips to the store Consistent indoor air quality 10% savings on every order 8. Protect Your Investment Your HVAC system is one of the biggest investments in your home. The right filter protects critical components from dust and debris, reduces breakdowns, and keeps energy costs lower. A small decision today can prevent costly repairs down the road. Custom Cooling & Heating is committed to helping homeowners maintain comfort, efficiency, and peace of mind. With expert support , quality filters, and convenient online ordering, choosing the right HVAC filter has never been easier. Need more than just filters? We’ve got you covered. Whether you need HVAC maintenance , repairs , or a full system replacement , Custom Cooling & Heating is here to help keep your home comfortable year-round. Order your HVAC filters online today and set up auto delivery to save 10% while staying on top of routine maintenance. And if you ever need additional services, our expert team is just a call or click away. Start your order now and let us handle all your heating and cooling needs with ease.
If it feels like your furnace never shuts off, you’re not imagining things and you’re not alone. One of the most common concerns we hear from homeowners is why their furnace runs constantly, especially during colder months in Nebraska. While some run time is normal in winter, a furnace that seems to run nonstop can be a sign of underlying issues that affect comfort, efficiency, and energy costs. At Custom Cooling & Heating , we help homeowners understand what their heating system is telling them and when it’s time to take action. Here’s what it means if your furnace is running constantly and what you should do about it. Is It Normal for a Furnace to Run All the Time? During periods of extreme cold, your furnace may run longer cycles to keep your home at the set temperature. This can be completely normal, especially if outdoor temperatures are well below freezing. However, if your furnace rarely shuts off or struggles to reach the desired temperature, there may be an issue affecting performance or efficiency. Understanding why your furnace runs constantly starts with identifying the most common causes. Common Reasons Your Furnace Runs Constantly 1. Dirty or Clogged Air Filter A dirty air filter is one of the most common and easily fixable reasons a furnace runs nonstop. When the filter is clogged, airflow is restricted, forcing the furnace to work harder and longer to circulate warm air throughout your home. What this means for your home: Reduced airflow can lead to uneven heating, higher energy bills, and unnecessary wear on your furnace. Regularly changing your air filter helps your system run more efficiently and maintain proper airflow. You can buy your air filters online and save 10% on auto ship. 2. Thermostat Issues or Incorrect Settings Sometimes the problem isn’t the furnace itself, it’s the thermostat. Incorrect settings, calibration issues, or an aging thermostat can cause your system to run continuously. What this means for your home: If your thermostat isn’t accurately reading the indoor temperature, your furnace may think it needs to keep running even when your home is already warm. A properly functioning thermostat helps regulate heating cycles and prevents unnecessary run time. 3. Poor Insulation or Air Leaks If warm air is escaping your home through poor insulation or drafts, your furnace will continue running in an attempt to maintain the desired temperature. What this means for your home: Heat loss forces your system to work harder, increasing energy usage, and reducing comfort. Sealing air leaks and improving insulation can significantly reduce furnace run time and improve efficiency. 4. Mechanical or Maintenance Issues Worn components, improper airflow, or lack of regular maintenance can also cause excessive run time. Small issues can add up, reducing efficiency and shortening the lifespan of your furnace. What this means for your home: Ignoring these issues can lead to more serious repairs down the road. Routine maintenance helps identify and correct problems before they impact system performance. What Constant Furnace Run Time Means for Energy Costs When homeowners ask why their furnace runs constantly, energy efficiency is often the biggest concern. A furnace that runs longer than necessary uses more energy, which can lead to noticeably higher heating bills. Addressing airflow issues, maintenance needs, and insulation concerns can help your system operate more efficiently, saving money while improving comfort. When Should You Call a Professional? If your furnace is running constantly and you’ve already checked the air filter and thermostat settings, it’s a good idea to have a professional take a closer look. Ongoing run time can signal issues that aren’t visible to the average homeowner. A professional inspection can help determine whether your furnace needs adjustment, repair , or routine maintenance to restore proper operation. How Custom Cooling & Heating Can Help At Custom Cooling & Heating, we help homeowners diagnose heating issues, improve efficiency, and stay comfortable throughout the winter. Whether it’s routine maintenance, system repairs, or evaluating overall performance, our goal is to help your furnace work the way it should efficiently and reliably. We focus on practical solutions that extend the life of your system and help prevent costly breakdowns during the coldest months of the year. Take Control of Your Home’s Comfort If you’re wondering why your furnace runs constantly, don’t ignore the signs. Addressing the issue early can improve comfort, lower energy costs, and protect your heating system. Contact Custom Cooling & Heating today to schedule an inspection or maintenance service and ensure your furnace is running efficiently all winter long.
